If automatic camera upload isn’t working, or only some pictures are uploaded, follow these steps:.Apple recommend that customers leave the OneDrive app running in the background. Automatic uploading cannot work if the app has been Force Closed (double-tap Home and swipe up and away).If you're not connected to Wi-Fi, check your mobile OneDrive settings. If you want to use your mobile network, tap Settings, tap Camera upload, and then turn on Use Mobile Network.If your camera upload is taking too long to set up or look for photos, without giving any error message, it could be because you have too many photos in your camera roll.OneDrive cannot upload photos optimized for iCloud.
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Google Drive is a safe place to back up and access all your files from any device. Easily invite others to view, edit, or leave comments on any of your files or folders. With Drive, you can:. Safely store and access your files anywhere. Quickly access recent and important files. Search for file. Every week, Apple takes a paid iOS app and picks up the tab for iOS users who want to install it.
To disable optimization, tap Settings iCloud Photos and uncheck Optimize Storage. With iOS 11, Apple introduced new image and video formats that are not compatible with many devices and services. Make sure that OneDrive is kept up-to-date by enabling it in your device's Settings General Background App Refresh.To return your videos back to the standard format, please do the following:.Go to iOS Settings.Tap Camera.Tap Formats.Select “ Most Compatible”This will make it so every video you take going forward will play properly everywhere.
We understand that you have videos already in the new format, so while we work to update OneDrive, you can do the following to play these videos:.Navigate to the video in OneDrive.Tap on the video.Tap the Offline command in the top right (cloud with the download icon).Once the video is available offline you will be able to play it. Tip: You may receive this message if you have moved the file on your computer after an automatic upload has occurred. Learn more.Need more help?Get online helpSee more support pages for and.For the OneDrive mobile app, see.Email supportIf you still need help, shake your mobile device while you're in the OneDrive app or.To contact OneDrive for Business support from your PC or Mac, select the OneDrive icon in the notification area or menu bar, then select More Send feedback I don't like something.OneDrive for Business Admins can also view the, or.TipsLetting us know your location may help us resolve your issue more quickly.All fixed?
If you contacted us and OneDrive starts working again, please let us know by replying to the email we sent you.
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